I have been feeling down lately, but today was a good day, and little did I know God would give me the opportunity to bless someone in a major way.
I craved a Nestle Crunch bar, and got one at my local Rite-Aid. But they didn’t have the real sugar Pepsi I wanted, so I went across the street to get one at 7-11.
When I was waiting in line at the cash register, a little old lady bundled up in her winter coat and hat came rushing through the doors and headed straight to the counter. Frantic, she asked the man behind the counter if anyone had turned in a credit card. She told him she had just been there, left, went to another store, and her credit card was missing. She had searched her purse and wallet to no avail.
Unfortunately, the man behind the counter was more interested in sorting the recyclable bottles in a bin, and basically told her, “I didn’t wait on you, I don’t know where it is, somebody probably took it.” She was visibly upset and ready to cry. He said, “You could talk to the manager.” The little old lady tried to get the manager’s attention, but she was on the phone and didn’t want to deal with her. I thought to myself, “What kind of customer service is this?”
I asked the little old lady, “What’s wrong?” She explained the whole situation to me, and we decided it would be smart to call the credit card company before someone else would use the card to spend “$80,000” as she worriedly said.
Since the two 7-11 workers had given her the cold shoulder, treating her like she didn’t matter, I decided it was the right thing to do to help calm her down. First I tried looking under a stack of flyers on the counter, thinking maybe it was under there. Nope.
Next, I used my eyes to scan the candy bar shelf underneath the counter. Amazingly, I spotted a credit card in one of the candy bar boxes. I reached for it, presented it to the lady, and said, “Is this your card?”
She went from exasperated to at ease in an instant.
She looked into my eyes and asked, “Are you an angel?”
I smiled and replied something like, “Today I guess I am your angel.” She asked me my name, and told me hers was Rose. We hugged. People waiting behind me in line were near tears, so encouraged by this.
We walked out of that 7-11 together and I told her to not worry about the rude lady on the phone who ignored her. She mentioned, “Here comes the rain,” as we both got in our cars to head home.
It’s the little things that matter. Awards and money will come and go, but helping ease the fear of a little old lady is God’s work, and I’d encourage you, dear reader, to have a compassionate attitude when you’re in line at the store and someone near you is having trouble. Moments like those are our chance to shine God’s light and love on situations, and that’s a most beautiful thing. –Mark Weber